Brainstorming Guide for Software Vignettes
This guide is designed to help you brainstorm and develop compelling vignettes that explore the social, economic, and ethical impacts of software. It’s a series of questions to think about in a “waterfall” fashion (ironically!), to help you develop a rich concept.
It leaves open exactly how you implement your writing, and you are welcome to use a combination of your own creativity and of prompting an AI to help you generate text. The goal is to create engaging narratives that illuminate the complex consequences of technological change.
Look at how technology has already transformed different sectors:
- Customer Service: AI representatives replacing human agents (Taco Bell’s AI drive-thru)
- Creative Fields: AI-generated art and content disrupting traditional creators
- Retail/E-commerce: Amazon and online shopping replacing physical stores
- Education: Virtual classrooms, MOOCs, and the changing value of credentials
- News/Media: Social media replacing newspapers as information sources
- Dating/Relationships: Algorithm-mediated connections replacing organic meetings
- Healthcare: Electronic health records, telemedicine, AI diagnostics
- Publishing: E-books, self-publishing platforms, audiobooks changing reading
- Financial Services: Automated investing, payment apps, cryptocurrency
- Transportation: Ridesharing, autonomous vehicles, delivery services
You can explore the concepts submitted by students during class by looking at the disrupted-industries.csv file.
Technology tends to disrupt in predictable sequences:
- Initial innovation → Democratized access → Legacy systems collapse → Consolidation → New problems emerge
- Example: Music industry’s path from CDs → MP3s → streaming → artist compensation issues
Ask what we didn’t realize was valuable about traditional systems until they were gone:
- Local newspapers weren’t just information sources—they were community builders and accountability mechanisms
- Physical retailers weren’t just product sources—they were social spaces and employment centers
- In-person dating wasn’t just for finding partners—it developed social skills and community connections
Decide how far into the future your vignette will be set. In terms of adoption timelines of technology, consider:
- Near-term (5-10 years): Incremental changes, early adoption, immediate consequences
- Mid-term (10-20 years): Widespread adoption, systemic shifts, new norms emerging
- Long-term (20+ years): Radical transformation, societal reorganization, unforeseen consequences
- Ground your story in universal human concerns: security, connection, purpose, dignity
- Connect abstract technological concepts to concrete personal struggles
- Example: The “Liquidity Solutions” vignette makes selling organs relatable by connecting it to the familiar stress of debt
- How might profit incentives drive technological implementation?
- What happens when market forces clash with human welfare?
- Remember: Markets are often more powerful than government regulations
- Who benefits financially from disruption vs. the status quo?
- What second and third-order effects might emerge from well-intended innovations?
- What happens when technology designed for one purpose gets repurposed?
- What social functions might be accidentally disrupted?
- Example: Social media connecting people → algorithm-driven engagement → polarization and isolation
Strong vignettes often explore conflicts between:
- Convenience vs. privacy
- Efficiency vs. humanity
- Progress vs. tradition
- Individual freedom vs. collective welfare
- Access vs. quality
- How does the technology make people feel when using it?
- Does it empower users or create dependencies?
- How does it transform human relationships?
- Does it create new social norms or expectations?
- How might existing regulations fail to address new technologies?
- What happens in regulatory vacuums?
- How might technologies be designed to circumvent oversight?
- What if regulations exist but are captured by industry interests?
- Who gains and loses access to essential services?
- How might technology address existing inequalities?
- How might technology create new forms of inequality?
- Example: Remote healthcare improving rural access but requiring digital literacy
- What happens when technology undermines foundational institutions?
- Who fills the void when traditional systems fail?
- How do people adapt to institutional collapse?
- Example: Dating apps replacing community matchmaking and changing relationship formation
- Reveal your world through character interactions and experiences
- Use sensory details to make the technology tangible
- Let readers discover implications through context rather than exposition
- Example: “She taps the liver option again. She should feel something. But it’s just a number. Just a transaction.”
- Name specific products, companies, or services
- Create plausible UI/UX interactions
- Reference realistic policies or regulations
- Include price points, statistics, or metrics that feel authentic
- Put a human face on technological trends
- Show how systems and policies affect individual lives
- Balance the personal and the systemic
- Example: The character Dean selling his corneas humanizes the abstract concept of “liquidity solutions”
- Show characters accepting previously unthinkable conditions as routine
- Use casual language for disturbing concepts to create cognitive dissonance
- Present radical changes through the lens of everyday concerns
- Example: Organ markets described in the casual language of financial transactions
- Ask: “But for this software, would this scenario be possible?”
- Make sure the technology is essential to your narrative, not incidental
- The story should fundamentally change if you remove the technological element
- Is there a historical parallel that supports your projected outcome?
- Would real humans behave this way given these incentives?
- Are there realistic countervailing forces you should acknowledge?
- Even dystopian scenarios often begin with good intentions
- Even protopian scenarios should acknowledge remaining challenges
- Avoid simplistic “technology bad” or “technology good” narratives
- Remember that most technological impacts are mixed and complex
- How does the same technology affect different stakeholders?
- Who are the winners and losers in your scenario?
- What might the technology creators have intended vs. what actually happened?
- Is resistance or subversion possible within your technological framework?
Remember, the most compelling vignettes aren’t about the technology itself, but about people navigating a world transformed by technology—their adaptations, choices, hopes, and fears in response to changing circumstances.